Rockit | Products to Help Babies Sleep Better!

Shipping & Returns

What is your Shipping Policy?

The shipping price you pay is determined by your order price, destination and shipping service selected. 

Economy shipping (5-8 days) for orders up to $200 in value is $10

Economy shipping (5-8 days) for orders up to $500 in value is $15

Economy shipping (5-8 days) for orders up to $500 in value is $20

Express Shipping for $25 for orders up to $200 in Value

Express Shipping for $30 for orders up to $500 in value

Express shipping is not offered for orders valued over $500. 

We move quickly around here. Our motto is "If we don't ship today, we ship tomorrow.". Often times orders are shipped within hours of placing the order.

For US orders, our preferred carrier is UPS. This does not mean that your order is guaranteed to ship out via UPS.  Depending on your proximity to our location (Englewood, Colorado) the trip is any where from 2-5 days. Please monitor your tracking number so that you are aware of where your package is at. If your package is shipped via UPS, we add your email into the label so that you are notified of delivery updates.

We do not guarantee any 2 day or 3 day delivery services, as the delays within transit are out of our control. Sorry for the inconvenience. 

If you provide a PO box, your order will ship via the United States Postal Service. 

For all International orders we ship via the United States Postal Service. The international shipping chain has been disrupted from COVID and its world wide effects. The shipping situation changes and updates daily . This will dictate where we can send packages to. The main reason for the service disruptions is due to the lack of planes flying. If you have concerns or questions if your country is able to accept international packages, please refer to the link below. The time varies for delivery and can be anywhere from 12-60* days. This is out of our control and we are at the mercy of the local customs department and postal services.

USPS International Service Disruption Updates

If you have any questions, do not hesitate to reach out:

Hello@rockitsleep.com

(303) 794-2323

 

What is your return policy?

We gladly accept returns on new unopened products within 30 days of your purchase. The buyer is responsible for all return shipping costs. We charge a 15% restocking fee for all items returned. If the returned item received is damaged or used you will be responsible for any loss in value.

To initiate a return please email us at Hello@RockitSleep.com.