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FAQ: Rockit Rechargeable

How does the Rockit fit to a stroller?

To attach the Rockit to your stroller, use the universal bracket included in the box. The bracket can be attached to your stroller or pram, but can also be removed and repositioned as needed. The Rockit easily slots in and out of the bracket, making it convenient to use. To secure the bracket onto the stroller, turn the wheel clockwise. To loosen it, turn the wheel anti-clockwise. If you'd like to fit a bracket to a different pushchair, stroller, or pram, spare brackets are available for purchase Here
There is a video to show how easy it is to fit:

Does the Rockit work with all different brands of stroller?
Yes, we think so. We designed a universal bracket (included in every box) to accommodate tubes of all sizes and shapes. To perfect the bracket, our lead designer spent countless hours testing it on more than 40 strollers. There are always new products coming onto the market, so there is no way to give a 100% guarantee on this, but we do think that the Rockit will fit somewhere on any stroller.
My Rockit does not always start
If your Rockit does not start, or takes multiple button presses to start, check it is adequately charged. Also make sure that it is rotated so it points directly up with the button on top. If this problem persists with a fully charged, vertical Rockit, please contact our customer support.
What age child can I use the Rockit with?
The Rockit is designed for children from birth to approximately 3 years old. Our own kids slept in the pushchair until they were 3 years old, so we believe that purchasing it at birth will prove worthwhile for several years.
Is the rocking motion safe?
You can rest assured that it is safe. The motion is based on the way parents rock their children by hand, and scientific tests show that the vibration level closely resembles the normal hand rocking of a pushchair. Moreover, the subtle yet soothing movement is gentler than a pushchair moving over paving stones.
Can I use the Rockit on a crib?
We designed and tested the Rockit to fit strollers. It provides an extra hand while out and about. If you're wondering whether you can use Rockit on a crib, here's what you should know. Although Rockit was designed and tested for pushchairs and prams, it was safety tested by the leading global product testing company, Intertek. They found that a tired parent might place it on a bar inside the cot, where the baby could get tangled in clothing. As a brand committed to adhering to the highest safety standards, we cannot recommend using Rockit on cots, cribs or Moses baskets.
Why is there a 60 minute timer on the Rockit?
You may be wondering why the Rockit has a 60-minute timer. Here's the deal: the Rockit is not designed to keep your child asleep for a long time. Its primary goal is to provide assistance in soothing your baby to sleep or maintaining their sleep when the stroller or pushchair is stationary. Since most babies sleep in cycles of approximately 40 minutes, the Rockit is designed to help them finish one complete sleep cycle, after which they may be in a deeper sleep and no longer require rocking.
Can the Rockit be used in the rain?
This Rockit is water-resistant (tested to IPX1). Do not expose it to prolonged or heavy rain.
How long does it take to charge the Rockit?
To fully charge the Rockit, it takes approximately 5-6 hours. However, with just a one hour charge, you can enjoy up to 3 hours of use on a medium speed.
Can I use Rockit on a car seat?

Rockit was designed and tested specifically for pushchairs and prams, so we don’t recommend use on car seats when fitted in a car. It can be used on a car seat when fitted to a stroller frame, but we always recommend customers follow the general guidance given on safe sleep https://www.lullabytrust.org.uk/safer-sleep-advice/

How long does a full charge last?
The Rockit's battery life span is impacted by a number of variables, such as the weight of the stroller it's attached to, the baby's weight, and the surrounding temperature. At normal room temperature, you should expect a battery life of 8-12 hours when used at a low to medium speed.
How can I increase the running time between charges?
Mount the Rockit as high up as possible on the stroller frame. Make sure that the Rockit is rotated so it points direct up with the button on top. Adjust the speed dial to give a slower rock (slower speeds are often more effective anyway).
Does it work on double strollers or twin strollers?
Yes! We have had many compliments from parents who find it very useful with twins. It fits most double prams or strollers that we are aware of and rocks them well.
How do I adjust the speed?
There is a speed dial at the base of the Rockit. Turn it clockwise to increase the speed and anti-clockwise to reduce the speed. Slowly change the speed until you notice the most rocking. It may not be the fastest speed – often you can get a nice rock at lower speeds if you hit the sweet spot (resonance frequency) of your particular stroller / pram. Mounting the Rockit high on the frame or top handle will also allow you to generate a nice rock at lower speeds.
Speed dial
How do I set the perfect rocking speed?
1) You will get the best rock with it mounted as high on the handle as possible. Always make sure the Rockit is pointing directly up.
2) Turn on with the button on top
3) Slowly change the speed until you notice the most rocking. It may not be the fastest speed – often you can get a nice rock at lower speeds if you hit the sweet spot (resonance frequency) of your particular stroller / pram.
4) Or you may just want to set it to the speed your baby likes the most!
Can I buy additional brackets to fit the Rockit to other strollers?
Yes, these can be ordered from us – just click here
Is there a manufacture warranty?
Yes, there is a 6-month warranty against manufacture defects.
Why won't my Rockit Rocker Charge?
If your Rockit Rocker does not display a red indicator light when plugged in, follow the steps below:
-Inspect the charging port on the Rockit for any damage. Make sure you are using the provided cable and examine it for any signs of damage.
-Test with a different charging block or cable to troubleshoot and resolve the charging problem.
-Not all USB charging cables are suitable for the Rockit. We recommend using the cable provided along with a 5V/1A charging block. It's important to note that not all charging blocks can provide the necessary power to charge the unit. Avoid using fast charging cables or blocks as they may hinder proper charging.
-Test with a different charging block or cable to troubleshoot and resolve the charging problem.